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Quikbot is an Autonomous Final-Mile Delivery (AFMD) platform that aims to set new standards for efficient fast and substainable deliveries within Smart Cities.

We’re delighted to welcome you aboardour delivery platform-as-a-service! Thisshort onboarding document serves asyour guide, offering a step-by-stepprocess flow of how our delivery systemworks. 

Thank you for joining us in ourmission to save the earth.

Third-party courier companies (e.g. FedEx, SingPost) will deliver parcels to the QuikBot forward fulfilment centre. After processing, the QB Logistics app will update you with the parcel information.

Once processing is complete, your parcel will be delivered from QuikBot forward fulfillment centre to your office lobby via our AFMD robot.

When the robot arrives with your parcel, the app status will change to “Pending.” This means that it is waiting for you to collect your parcel. Please proceed to the designated area where the robot is located.

Press the “Delivery” tab on the app to retrieve your unique OTP. Proceed to the locker’s LCD panel and press “Pick Up.” Enter your OTP to retrieve your parcel and close the locker door.

After you have taken the parcel and closed the locker, the AFMD robot will automatically depart. The app will then indicate that the parcel has been successfully delivered.

Dear South Beach Tower Tenants,

QuikBot Technologies Pte Ltd is revolutionising the urban logistics ecosystem with our pioneering Autonomous Final-Mile Robot Delivery (AFMD) Platform. Our focus is on managing the final-mile delivery for Smart Cities, with a full range of delivery solutions supported by our autonomous robotic fleet and management platform.
We are thrilled to work with South Beach Tower and Singpost to commence the pilot of our AFMD Platform. We believe that this service will bring convenience and efficiency right to your doorstep, revolutionising the way you receive packages and essential items while effectively reducing our carbon footprint to save the earth!
QuikBot will partner with Singpost for your delivery needs in this pilot service. You can expect parcels from Singpost to be delivered via QuikBot’s AFMD platform starting in July 2024. We will extend this service to include other third-party logistic companies shortly. By amalgamating delivery services from various third-party logistics providers, we believe that our service will greatly benefit your company.

The Objectives of this Service:

To facilitate deliveries within all floors of the building

To minimise courier access to the building for enhanced security

To support earlier unsuccessful delivery attempts to your office

To help building owners comply with ESG 2030 by reducing carbon emissions

To facilitate this operation, QuikBot will issue a mobile device to all corporate tenants. This device will alert designated staff and/or the front desk of your delivery. To enjoy this service, we encourage all tenants to keep this mobile device charged and switched on during office hours.

The QuikBot mobile device will:

Provide a one-time pin (OTP) to collect parcels from QuikBot’s smart lockers

Offer real-time status updates on the whereabouts of parcel deliveries

Identify the number and airway bill details of items being delivered to your premises

We believe that this service will lay a solid foundation for providing a unique, long-lasting, and innovative service that will benefit all tenants.
We look forward to your positive participation and support for this pilot, making it a renowned first in Singapore

Frequently Asked Questions

No, participation is optional. However, we highly encourage all tenants to use Quikbot and join us in our commitment to sustainability and ESG goals.

Yes, you may request face-to-face delivery from your service provider. QuikBot has on-site staff available to perform such deliveries when necessary.

A secure one-time pin (OTP) will be sent to the dedicated tenant mobile devices provided. When you enter the OTP, the smart locker will open the relevant compartments for collection. Once the smart locker is closed, our system will indicate that the delivery has been completed.

Your item is highly secure. A one-time pin (OTP) is required to open the smart locker, and its movement is monitored by QuikBot staff at all times.

Yes, QuikBot can handle large or odd-shaped items through their on-site ground staff if needed.

If you miss your collection window, a second and third attempt will be made at a later schedule. After the third attempt, kindly contact QuikBot at helpdesk@quikbot.ai for further arrangements.

Onboarding will be conducted by a QuikBot representative in uniform for easy recognition. The process will take approximately 15 minutes, including the installation of the mobile device and a quick demonstration of how to use our app. A mobile phone, mobile stand, charging cable, and charging plug head will be provided. Please ensure a standard three-pin plug is available for use. We also seek your support and understanding to keep the device on and charged at all times.

Parcels delivered by Singpost will be handled by the AFMR. Each robot carries a smart locker with your delivery items. Upon arrival, you will receive a notification on your mobile phone, and you can collect the delivery from the nearest designated point, usually in front of your main lobby door or at the lift lobby.

Kindly contact QuikBot at helpdesk@quikbot.ai and our staff can assist with diagnosing the issue. A mobile device will be replaced if we are unable to solve the problem.

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