Quikbot is an Autonomous Final-Mile Delivery (AFMD) platform that aims to set new standards for efficient fast and substainable deliveries within Smart Cities.
We’re delighted to welcome you aboardour delivery platform-as-a-service! Thisshort onboarding document serves asyour guide, offering a step-by-stepprocess flow of how our delivery systemworks.
Thank you for joining us in ourmission to save the earth.
Third-party courier companies (e.g. FedEx, SingPost) will deliver parcels to the QuikBot forward fulfilment centre. After processing, the QB Logistics app will update you with the parcel information.
Once processing is complete, your parcel will be delivered from QuikBot forward fulfillment centre to your office lobby via our AFMD robot.
When the robot arrives with your parcel, the app status will change to “Pending.” This means that it is waiting for you to collect your parcel. Please proceed to the designated area where the robot is located.
Press the “Delivery” tab on the app to retrieve your unique OTP. Proceed to the locker’s LCD panel and press “Pick Up.” Enter your OTP to retrieve your parcel and close the locker door.
After you have taken the parcel and closed the locker, the AFMD robot will automatically depart. The app will then indicate that the parcel has been successfully delivered.
QuikBot Technologies Pte Ltd is revolutionising the urban logistics ecosystem with our pioneering Autonomous Final-Mile Robot Delivery (AFMD) Platform. Our focus is on managing the final-mile delivery for Smart Cities, with a full range of delivery solutions supported by our autonomous robotic fleet and management platform.
We are thrilled to work with South Beach Tower and Singpost to commence the pilot of our AFMD Platform. We believe that this service will bring convenience and efficiency right to your doorstep, revolutionising the way you receive packages and essential items while effectively reducing our carbon footprint to save the earth!
QuikBot will partner with Singpost for your delivery needs in this pilot service. You can expect parcels from Singpost to be delivered via QuikBot’s AFMD platform starting in July 2024. We will extend this service to include other third-party logistic companies shortly. By amalgamating delivery services from various third-party logistics providers, we believe that our service will greatly benefit your company.
To facilitate deliveries within all floors of the building
To minimise courier access to the building for enhanced security
To support earlier unsuccessful delivery attempts to your office
To help building owners comply with ESG 2030 by reducing carbon emissions
To facilitate this operation, QuikBot will issue a mobile device to all corporate tenants. This device will alert designated staff and/or the front desk of your delivery. To enjoy this service, we encourage all tenants to keep this mobile device charged and switched on during office hours.
Provide a one-time pin (OTP) to collect parcels from QuikBot’s smart lockers
Offer real-time status updates on the whereabouts of parcel deliveries
Identify the number and airway bill details of items being delivered to your premises
We believe that this service will lay a solid foundation for providing a unique, long-lasting, and innovative service that will benefit all tenants.
We look forward to your positive participation and support for this pilot, making it a renowned first in Singapore
No, participation is optional. However, we highly encourage all tenants to use Quikbot and join us in our commitment to sustainability and ESG goals.
Yes, you may request face-to-face delivery from your service provider. QuikBot has on-site staff available to perform such deliveries when necessary.
You can contact QuikBot via email at helpdesk@quikbot.ai.
A secure one-time pin (OTP) will be sent to the dedicated tenant mobile devices provided. When you enter the OTP, the smart locker will open the relevant compartments for collection. Once the smart locker is closed, our system will indicate that the delivery has been completed.
Your item is highly secure. A one-time pin (OTP) is required to open the smart locker, and its movement is monitored by QuikBot staff at all times.
Yes, QuikBot can handle large or odd-shaped items through their on-site ground staff if needed.
If you miss your collection window, a second and third attempt will be made at a later schedule. After the third attempt, kindly contact QuikBot at helpdesk@quikbot.ai for further arrangements.
Onboarding will be conducted by a QuikBot representative in uniform for easy recognition. The process will take approximately 15 minutes, including the installation of the mobile device and a quick demonstration of how to use our app. A mobile phone, mobile stand, charging cable, and charging plug head will be provided. Please ensure a standard three-pin plug is available for use. We also seek your support and understanding to keep the device on and charged at all times.
Parcels delivered by Singpost will be handled by the AFMR. Each robot carries a smart locker with your delivery items. Upon arrival, you will receive a notification on your mobile phone, and you can collect the delivery from the nearest designated point, usually in front of your main lobby door or at the lift lobby.
Kindly contact QuikBot at helpdesk@quikbot.ai and our staff can assist with diagnosing the issue. A mobile device will be replaced if we are unable to solve the problem.
Thank you for your interest in QuikBot Technologies. Our team will review your submission and get back to you shortly with potential next steps.
Mr. Kieran Foo holds a Bachelor of Business Management and a Master Degree in Sport Management. Although trained in business, Kieran possesses working experience in engineering and joined QuikBot as a Test Engineer before being promoted to Operation Manager. He is responsible for the deployment and integration of our technology into the lifts, turnstiles, and access points at building infrastructures. These properties include Esplanade MRT, South Beach Tower, Suntec City, and One Fusionopolis. Mr. Foo is thus highly experienced in the administrative, operational, and technical aspects of equipping legacy lifts with technology for robot-assisted last-mile delivery. He liaises with property owners and facility managers as well as equipment operators like KONE, Mitsubishi, Toshiba, and Fujitec.
Kenneth is a seasoned executive with over 30 years of management experience across various industries, including banking and finance, biotech healthcare, manufacturing, business consulting, and real estate development. He holds a double degree from the National University of Singapore (NUS) and an Executive MBA from CEIBS, Shanghai. At QuikBot Technologies, Kenneth is responsible for building a strategic partners network and driving business development to support the company’s Autonomous Final-mile Delivery Platform-as-a-Service (AFMD PaaS). His extensive connections to senior leadership in the Singapore corporate world, combined with his resourcefulness in forging strategic partnerships, are pivotal to integrating QuikBot’s innovative robotic parcel delivery solutions within commercial CBD properties. Kenneth’s career highlights include his role as APAC Resource Director at Ingersoll Rand Shanghai, managing talent across 12 countries, and his tenure at Algorithmic Inc., where he achieved significant sales milestones in financial risk management.
He has also spearheaded strategic partnerships at QuikBot Technologies, supported growth initiatives at FEGO Biotech, and raised US$18 million for property developments in China at Jiangshan Investment. His banking and finance experience includes senior roles at United Overseas Bank Group and Bank of America, where he achieved notable retail sales targets.
Kenneth’s resourcefulness and strong connections with senior leadership in the Singapore corporate world are critical to his effectiveness in building strategic partnerships and driving business development. His leadership, strategic vision, and extensive network are instrumental in advancing QuikBot Technologies’ innovative solutions in the robotics and automation industry.
Daniel is a seasoned branding and marketing strategist with nearly 20 years of experience in developing and executing successful multi-channel campaigns. Renowned for his creativity, innovation, and award-winning results, Daniel excels in brand strategy, digital marketing, and team leadership. As the Head of Product Development at QuikBot Technologies, he leverages his extensive background to drive product innovation and market growth. Throughout his career, Daniel has held significant roles across various companies. At PIF Capital, he redeveloped the brand position and strategy for the entire company, overseeing a comprehensive revamp of marketing collaterals, digital initiatives, and branding directions.
He also revamped the corporate website and launched a new ERP system to enhance operational efficiency. As VP of Branding and Marketing Communications at Maybank Singapore, he spearheaded award-winning campaigns, formulated digital roadmaps, and marketed new products, including Maybank’s FC Barcelona partnership. His tenure at other companies, such as Sedgwick Singapore, Point O One, VML (now VMLY&R), Mandate Communications, Starmedia International, and HardwareZone.com®, showcases his versatility and expertise in various facets of marketing and branding.
Daniel’s impressive achievements have earned him numerous accolades, including multiple awards for best advertising campaigns, branch innovation, and production and cinematography. His work has been recognised at prestigious events such as the Retail Banker International Awards, the Asian Banking and Finance Awards, the London International Awards, and the Gong Awards.
Hui Jie is a dynamic entrepreneur with a strong background in technology and business. At 26, he became one of the youngest Executive Directors of a London-listed company and has since served on the boards of three listed companies. He successfully founded and listed a company on the Australia Stock Exchange in 2015, achieving a market valuation of over USD 230 million. As Co-Founder of QuikBot Technologies, Hui Jie focuses on leveraging technology to address inefficiencies in final mile logistics, tackling talent, environmental, social, and governance (ESG) issues.
He holds an Executive MBA from the EMBA Global-Asia Programme, conducted by Columbia Business School, London Business School, and the University of Hong Kong, and a Bachelor of Business and Commerce from Monash University, Australia. Hui Jie has founded over 10 business ventures across Asia-Pacific, managing teams of over 200 people and successfully exiting several ventures through trade sales and listings.
His experience spans over a decade in 11 different countries, including China and Hong Kong. His qualifications include certifications from the Massachusetts Institute of Technology (MIT) in areas such as Chief Technology Officer, Full Stack MERN, and Applied Business Analytics, as well as credentials from the University of Oxford in Algorithmic Trading and Blockchain Strategy. His diverse background in technology and business development drives QuikBot Technologies’ innovative solutions in autonomous delivery and logistics.
Dr. Wong Choon Yue is a distinguished robotics expert with approximately 18 years of R&D experience in the field. He holds a doctoral degree with a focus on human-robot teaming dynamics, specifically exploring performance outcomes when humans supervise groups of mobile robots. His post-doctoral research further advanced robotics technology, particularly in the development of humanoid robots and robotic grippers. One of Dr. Wong’s most notable achievements is the development of Edgar, Singapore’s first humanoid robot, which he accomplished as early as 2015-16. This groundbreaking work established him as a leading figure in robotics innovation in Singapore.
In addition to his practical achievements, Dr. Wong is a respected academic. He lectures at Nanyang Technological University (NTU), where he is a fellow specialising in Autonomous Mobile Robot (AMR) technologies. His academic contributions and dedication to advancing robotics education are highly regarded in the academic community. As the Chief of Engineering at QuikBot Technologies, Dr. Wong leads the integration of robot-assisted last-mile delivery technologies in smart buildings.
His efforts are pivotal in developing new technological capabilities for next-generation automation, driving innovation, and advancing QuikBot’s mission to revolutionize urban delivery solutions. His combined experience in both academia and practical robotics development positions him as a key driver of QuikBot’s technological advancements.
Professor Zhang Jun is a distinguished scientist with an MBA from the National University of Singapore and a PhD in Physical Chemistry from the Lanzhou Institute of Chemical Physics, China. Specialising in physical chemistry and nanotechnology, his work particularly focuses on nanotribology and coatings, making substantial contributions to the field. Professor Zhang’s research has been recognised with multiple prestigious awards, including the Capability Development Grant and TECS Award from SPRING Singapore. His innovative approaches and significant findings have positioned him as a leader in scientific advancement and technology development. In his entrepreneurial endeavours, Professor Zhang is the founder and CEO of Nanowall Technology Pte Ltd, where he advances precision cleaning and nanocoating for electronics. He also directs Vnergy Pte Ltd, focusing on developing advanced energy storage materials. These enterprises underscore his capability to translate scientific research into practical, market-leading technologies. Additionally, Professor Zhang serves as an Adjunct Associate Professor at the National University of Singapore and holds adjunct research positions at Tsinghua and Shanghai Jiao Tong Universities.
He is an essential advisor to QuikBot, guiding R&D in advanced technology. His leadership extends to various professional organisations, where he fosters global scientific collaboration and technological innovation.
Kemmy Tan, former CEO of M+S Pte Ltd, led the S$11 billion Marina One and DUO developments in Singapore. M+S Pte Ltd is a joint venture entity established by Khazanah Nasional and Temasek Holdings, aimed at developing landmark projects in Singapore. Under her leadership, Marina One and DUO earned the 2020 FIABCI World Gold Award for Sustainable Development. Her prior roles include CEO of YTL Land and Development Bhd and General Manager of Sentosa Cove, where she managed Singapore’s premier integrated marina residential development to achieve a S$5 billion turnover in three years. Recognised for her leadership, she was named the 2019 Singapore Real Estate Personality of the Year.
Kemmy has also served as an Adjunct Associate Professor at the National University of Singapore and mentors emerging talent through the YWLC Mentorship Programme. She is a board member of Allkin Singapore Ltd and the Sentosa Development Corporation’s Sentosa Cove Committee. Holding a Bachelor of Science (Hons) in Real Estate and a Graduate Diploma in Marketing from the National University of Singapore, Kemmy brings a wealth of real estate and development expertise to her advisory role at QuikBot Technologies, enhancing their autonomous delivery solutions in smart cities.
Lu Cheng-Yang is the former Secretary-General of the Singapore Chinese Chamber of Commerce (2018-2022) and a seasoned leader with expertise in strategic operations and policy development within both government and private sectors. His military background includes serving as a battalion commander and studying at the Staff College, Camberley, UK. Following his military career, Lu directed significant reforms as the head of the Singapore Immigration Department and later as the Director of Personnel at the Ministry of Education. He holds both Bachelor’s and Master’s degrees in Engineering Science and Economics from the University of Oxford, and a Master of Science in Management (MSc) from Stanford University. His academic pursuits include a focus on the leadership management of Chinese Communist Party cadres, which he has compiled into a book and translated into Mandarin.
Lu’s extensive leadership experience in government and military sectors, along with his role as Secretary-General of the Singapore Chinese Chamber of Commerce, equips him with a deep understanding of regulatory and policy environments. Currently, he advises QuikBot on regulatory and policy issues, leveraging his background to guide strategic and operational advancements, making him the ideal advisor for government relations and regulatory matters.
Dr. Timothy Low is a distinguished healthcare executive known for his strategic leadership at Singapore’s top hospitals, including his recent roles as the former CEO of Farrer Park Hospital and Gleneagles Hospital. He holds a Doctor of Medicine (MD) from the National University of Singapore and has substantial expertise in healthcare investment as Head of Healthcare Investment at Pavilion Capital International. Dr. Low’s career is marked by numerous accolades, including the “50 Most Talented Healthcare Leaders of Asia” at the CMO Asia Event, “Best CEO of the Year 2017” by Asia Healthcare Excellence Awards, “Smart Hospital of the Year 2017,” and “Oncology Service Provider of the Year 2017” from Global Health & Travel Awards. He has also been honoured with the Public Service Medal (PBM) in Singapore, reflecting his significant contributions to the healthcare sector.
Dr. Low is an excellent advisor in organisational management with immense connections in healthcare and investment, thus actively guiding QuikBot’s development into the healthcare sector. His blend of clinical leadership and strategic investment acumen makes him a valuable asset to QuikBot Technologies, driving innovation and strategic growth in healthcare.
Chua Wee Liang is a seasoned professional in private equity and venture capital with over 25 years of experience in senior management roles at major financial institutions, including OCBC Bank and DBS Bank. Currently, he serves as the Executive Partner at Cowin Capital Group, a leading asset management firm in China managing over RMB 35 billion in assets. The firm has invested in over 600 companies and successfully helped more than 120 companies become publicly listed through IPOs and M&A. Chua is also the General Partner and Lead Partner of the USD fund management platform of Cowin Capital Group. His educational background includes an Executive MBA from the China Europe International Business School, strategic and management-focused courses at Harvard Business School, and specialised programs in private equity and venture capital at Tsinghua University and Shanghai Jiao Tong University. He has also participated in leadership and strategy courses at the United States Military Academy at West Point, the University of Cambridge, and INSEAD.
Chua’s extensive education and vast experience in finance and investment position him as an expert in guiding strategic initiatives and business transformations. He advises QuikBot in its fundraising strategy and plans, leveraging his deep industry knowledge and extensive network to facilitate the company’s growth in innovative sectors.
Huang Yu graduated with Bachelor Degree in Computer Science and has 8 years of working experience in in the robotics industry. He is an all-around talent who combines software development skills with team management abilities. He has led R&D teams in projects related to smart city, building robotics, medical robotics. Over his 6 years as a project Engineer, he has been responsible for planning, designing, and implementing projects, leading project teams to successfully deliver multiple development tasks.
Dr. Diao Ren is a leading expert in robotics and software development with over 10 years of industry experience. He holds an undergraduate degree in Computer Science from the University of Cambridge and dual Master’s degrees from the University of Cambridge and the University of Birmingham, UK. He earned his Ph.D. in Computer Science from Aberystwyth University, UK, specialising in Commercial & Industrial Robotics and Industrial Automation. Dr. Diao has a proven track record of innovation, having led the development of the world’s first large-scale Service Robot Group Scheduling System, capable of operating in both indoor and outdoor environments.
He also pioneered the creation of Modular Composite Robots and Highly Flexible Integration Platforms, significantly advancing industrial automation technologies. His previous roles include Chief Technology Officer and Director of R&D at companies such as Wandera, Ltd UK, Moying Robotics, and Anda Automation. His work has resulted in cutting-edge products like mobile collaborative robots, logistics robots, artificial intelligence systems, and flexible intelligent manufacturing equipment. Dr. Diao’s extensive academic achievements and practical experience in robotics and software development drive QuikBot Technologies’ R&D initiatives, positioning the company at the forefront of innovation in robotics and automation.
Alan is a seasoned entrepreneur with a distinguished career in the technology and marketing sectors. As the founder and CEO of QuikBot Technologies, he spearheaded the development of the world’s first Autonomous Final-mile Delivery Platform-as-a-Service (AFMD PaaS), which leverages robotics, AI, machine learning, and IoT technologies to revolutionize last-mile delivery for major logistics companies. Alan also founded CareStar Robotics, providing AI and robotics solutions to industries such as healthcare, hospitality, and manufacturing, with notable clients including NTUC Unity Healthcare, Red Cross Singapore, and Millennium & Copthorne Hotel & Resort Group. In addition, he served as Group CEO of StarMedia International Group for two decades, transforming the company from a Singapore-based entity to a significant regional player.
He expanded StarMedia into 14 cities, achieving over USD 50 million in revenue and establishing it as a trusted partner for global brands like Procter & Gamble, Chanel, and Apple. Alan also provided strategic consultancy for Chinese conglomerates such as Huawei, Vivo, and Alipay. Alan is a serial angel investor with a successful track record in fintech, fashion, and manufacturing startups. His ability to attract and lead talented individuals from diverse backgrounds showcases his exceptional cross-border leadership skills, particularly valuable in today’s globalised market. Alan holds a Golden Key Award from Monash University, reflecting his commitment to innovation and excellence.
Chen Chen graduated with a Bachelor Degree in Electrical Engineering from the National University of Singapore (NUS). She has more than six years of working experience in project management within the Semiconductor and Robotics engineering sectors. In her previous role at Shenzhen Vatop Semicon, she led cross-functional teams in the development and implementation of Semiconductor Automatic Inspection Machines. She is skilled in stakeholder management, resource allocation, and risk mitigation, and is committed to fostering a collaborative and productive work environment. Subsequently, she worked at the Central Research Institute of Anda Automation, participating in R&D projects involving core components, software algorithms, and automatic equipment.
Tanny Yeong is the Finance Manager at QuikBot, leveraging over 13 years of experience in accounting and finance. In her role, she oversees financial management, reporting, and strategic planning for QuikBot’s smart city, robotics, and AI logistics operations. Previously, Tanny served in key financial roles at Conversant Solutions Pte Ltd and VMSD Pte Ltd, managing multi-entity financial operations and consolidations. She holds a Bachelor of Science with Second Class Honours in Accounting and Finance from the University of Gloucestershire and is proficient in ERP systems such as SAP and Oracle.
Grace is the Director of Supply Chain at QuikBot, known for her strategic acumen and resourcefulness in the robotics industry. With a decade of experience, particularly in smart city solutions and robotic delivery systems, Grace has demonstrated exceptional proficiency in supply chain management, strategic planning, and project execution. Prior to joining QuikBot, Grace was the General Manager at Shenzhen Puhua Automation Company, where she successfully led the company through significant advancements and managed complex robotics projects that streamlined operations and enhanced productivity. Grace holds a Bachelor of Business Administration from Wuhan University of Business and Technology. Renowned for her effective communication skills and innovative problem-solving capabilities, she excels at building strong supplier relationships and navigating complex negotiations. Fluent in Mandarin Chinese and proficient in English, Grace effectively leads and coordinates across diverse business environments, continually driving improvements and efficiencies in supply chain operations at QuikBot.
PengCheng is the VP of Business Development at QuikBot, bringing over two decades of entrepreneurial experience. His most valuable contributions to QuikBot are his extensive experience and vast network of industry connections. As the Managing Director at CareStar Robotics, PengCheng leads the development of AI and robotic technologies in various sectors, including healthcare and retail. Additionally, through his company, EzBuzz, he is pioneering advancements in autonomous driving for passenger transportation in Singapore. His strategic insights and ability to forge crucial partnerships significantly enhance QuikBot’s smart city and logistics solutions. PengCheng’s leadership and innovative approach are instrumental in driving QuikBot’s mission to revolutionize urban logistics and smart city infrastructure.